Clayton Homes Complaints and Reviews

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Clayton Homes
Main address: PO Box 9800 37802 Maryville TN
1.800.822.0633, 1-800-970-7250, 865-380-3418, http://www.claytonhomes.com/customer_service.cfm
  • 172+3 mobile complaints
  • $1000K claimed losses
  • $5.7K average
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  • Oct 13
  • Home Construction and Repair
  • Winston Salem, North Carolina
  • Driveway Extension
  • 2
  • 2
  • 193

We went to CLAYTON HOMES and they gave a website for land/home packages in our area. We looked on it and found a home! We went and looked at it and it was perfect for our family of 6. We paid for it to be held. Went through the whole bank approval. Got approved. Then paid for a appraisal. They told us to start packing every was good. While waiting on the appraisal. We find out someone else was... Read more

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  • Oct 07
  • Home Construction and Repair
  • Home Construction Quality
  • 109

We made a cash purchase for a new SiPad Limited Home, in Tyler Tx. The home was delivered August 15. They sent the home without the materials to hook up the plumbing so we were promised a gift card to cover the expenses if we did it ourselves. Still waiting for the card. The bathroom faucets leak so we have to use the kitchen sink for hygiene, not good! There are several other things that need... Read more

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  • Sep 22
  • Building Services
  • Grayson, Kentucky
  • Positive Experience
  • 243

We recently went through Clayton Homes ordering a home. We went to Browns Mobile Homes in Grayson, KY. I loved the sales men he helped me and my husband and two kids find the perfect home. His name was Brent W. He made us feel comfortable and good about the way things would operate with the loan. He did everything he could to make us feel great about our decision. I would highly recommend him to... Read more

Was this review helpful? 2 2

We just had our first visit with Clayton homes to pick out a home. Now after reading these reviews we should not go any further. Cannot believe its this bad. Add comment

My sister has been sitting in limbo since May waiting to get her house from Clayton Homes. They give her false dates for closing, put her off when she calls and ask questions. The stress has made her literally sick. Next move is Tom Martini and an attorney. Add comment

     

  • Sep 13
  • Home Construction and Repair
  • Rude Agent
  • 353

I'm not the kind that would usually do something like this but I have never been so mad about something like this either. I went to the clayton homes in lumberton tx a few weeks ago. Men and my husband are buying us and my daughter and grandson a home. We will not be back to clayton. the lady I spoke to was named Dana or Daniels. I'm Not sure but she was very very rude. Acted as if I was... Read more

Was this review helpful? 3 2

     

  • Sep 12
  • Home Construction and Repair
  • Poor House Conditions

BUYERS BEWARE!!! I have only had my home since march 2014. So many problems, to start with leaking windows, ripples in flooring, hard knots under carpet, bar moves everytime someone touches it, gutters leak (why even have them), back door wouldnt shut, bedroom door wont shut, gap in front door(can see outside), can see light coming in around deadbolt, wires exposed under bar, shower leaks. ... Read more

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  • Sep 11
  • Repairs
  • Reedy, West Virginia
  • Wood Sheathing
  • 237

We purchased a home from Clayton Homes in Spencer WV. The home was delivered and I went out there to connect the electric. When I went to mount the meter panel I noticed that there was nothing to mount it too.I removed some siding and was appalled at what I saw. There was no sheathing or vapor barrier on the exterior of the home. I contacted Clayton and they told me it was a option. Since when... Read more

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  • Sep 09
  • Home Construction and Repair
  • Artesia, New Mexico
  • Faulty House
  • 108

bought doublewide in oct 2013.the front door won't open correctly,the screen door is bent and won't seal.had to get factory people to come and fix the duct works.the neighbors could hear the heater come on because of noisy duct work.all of the faucets dripped and they back off when in use.had to replace the 3 sink faucets and kitchen faucet at my expense.now i am going to have to cut holes in the... Read more

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I went Clayton homes in Lexington sc,I picked my home out n then when it got at there lot they called me n told me I wasn't approve d for that home,don't it look like they would have told me that before picking out my home n it arrived. Add comment

 
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