Anonymous

Clayton Homes - House Construction Review

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An up to date report on the clayton MH we Purchased from Freedom Homes of Hattiesburg,MS That has a factory defect since being pushed off Manufacturers Lot, I have contacted the Consumer Protection agency and they are the only entity that has offered to try and help us. Will be sending CPA pictures and video tonight via email. Clayton Manufacturers of Savanna, TN sent out their own inspector and in his report he turned in to Jay at Clayton Manufacturing says the inspector didnt find anything wrong, Well there's an *** that needs a ditch digging job, while the Clayton inspector was at my home inspecting it, I showed him every damaged area you can see without taking a wall panel down or removing some of the ceiling, and he verbally agreed with me that there was water damage From top to bottom and all the lenght of MH and Black Mold but in his written report he states that he is a low down liar and he didnt find anything wrong, Well the fight is on now , sending in my own evidence to CONSUMER PROTECTION AGENCY.
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Reason of review:
Bad quality
1 comment
Guest

I have a very similar water problem in my home purchased from Clayton Homes themselves in Houma, LA. Been getting the run around for 8 months now. Need to replace roof, every exterior wall and more.

Anonymous
map-marker Hope Mills, North Carolina

Clayton Homes - Mobile Home Review from Hope Mills, North Carolina

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Clayton Homes - Mobile Home Review from Hope Mills, North Carolina
Clayton Homes - Mobile Home Review from Hope Mills, North Carolina - Image 2
Clayton Homes - Mobile Home Review from Hope Mills, North Carolina - Image 3
Clayton Homes - Mobile Home Review from Hope Mills, North Carolina - Image 4

I wouldn't recommend no one to Clayton Homes! They told my mom it would take a couple days to get her mobile home set up and now its week two and she still have not moved in her new home.

Now she has been staying in a hotel room that's costing her lots of money. That's not all! Wall panels are coming of the walls of her new home and she hasn't even moved in yet. She doesn't even have the keys to her new home yet.

Tiffany at Clayton homes have them, WHY i dont know! Clayton Homes do not care about there customers all they want is the deal made. My mom also had a trade in that was a older moblie that Clayton Homes supposed to had took with them. They left the old moblie home in the middle out the street witch is nearly blocking the road and is a real eye sore to the neighbors.

After multiple calls they still seem to be in no hurry to get my mom moved in after she told them that she cant afford to live in a hotel for two weeks. This is sad smh!

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Reason of review:
Bad quality
Anonymous

Will we ever move in to the home we are paying for?

February 2016 went to Clayton homes of Goldsboro, worked with the general manager, Doug Sliker. Ours was a land/ home package.

It took forever to find suitable land, finally got land due to working with a realtor, signed our closing papers in August, our house was built and sat on their lot for awhile. Have been promised we'd be moved in by certain dates ever since! It's the week before Christmas, about to make our 2nd mortgage payment ( and pay our rent) because we still haven't moved in!! Calls of complaint are met with everything being someone else's fault!

They say they will check on things and call you back, but don't! You have to constantly call them, it seems once the ink dries on the paperwork, they are off to the next sell

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Reason of review:
Poor customer service
Anonymous
map-marker Maryville, Tennessee

Worst Mistake Ever Made!

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We purchased a home from Clayton and closed on Sept 2. We were never given a copy of our order or sales agreement and when the home arrived upgrades we ordered were missing, shingles and metal vent missing from the roof.

One side had been sideswiped and shutters and siding was knocked loose along with a long list of other problems with materials and workmanship. What was supposed to be a week in a hotel while they set it up turned into over a month with a hotel bill of over $2000. When all the problems became evident the general manager there would not answer his phone or return any calls. Trying to get these issues taken care of for 2 months now and all the do is make excuses and talk about some mythical guy from the factory will be coming to fix then.

What a joke. Their business model appears to be to get the customers money then screw them. DO NOT BUY A HOME FROM THESE PEOPLE, THEY ARE LIARS AND CONMEN! It hasn't rained here since the home was delivered until Monday night.

Woke up Tuesday morning to the master bath floor flooded and water pouring from the exhaust vent in the ceiling. They sent a guy over who patched the roof with the wrong colored shingles. He said there was no water damage in the ceiling or floor but I don't believe it. Awesome, now we have a brand new home with a huge list of issues and the ground work for toxic mold.

Our 2nd mortgage payment is due tomorrow and we can't get these people to do anything but spew a bunch of lies when we can get them to talk to us which is not very often. It's a shame that people and companies like them are allowed to steal from their customers and get away with it.

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Cons:
  • Warranty not honored
Reason of review:
Damaged or defective

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Bainbridge, Georgia

Clayton Homes - House Construction Review

Clayton Homes - House Construction Review
Clayton Homes - House Construction Review - Image 2

I purchased my home of of the lot when i viewed the home on the lot there were no cracks in the walls it was streight and level . But after it was set up the whole end bowed upon the master bedroom you cant level it cause the frame under it is bent by not judgeing their aproach right when exiting the hwy they broke a hub off of the axle and gouged a long gash in the pavement bending the frame and totally breaking the sheet rock all throughout the house.

And a storm window in the kitchen broke and they never got it replaced. Now my siding is turning to a white powder and trim at the top of the outer walls has fungus growing out from under it ,it is particle board all the way around it ,its all rotting off alowing water to run under the siding and saturate my insulation letting my sheet rock to crumble along with 100s of other things.When i financed this thing they did it for me at 12 percent interest and said make your payments on time for 1year and we will lower your interest rates.well 6or7 years later no missed paments and we still couldnt get lower interest rates.

Finally after skipping two payments on purpose we got their attention and told them they could come and get it.They then refinanced it bringing the overall total back to the original amount so i payed all this time getting no creditfor it and my house is rotting down. It needs to be resided and a new roof and im being charged new price again thank you clayton you dont put americans in homes just debt still needing a home!!!!!!!!!!!!

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Reason of review:
Bad quality
1 comment
Guest

Boo hoo

Justo Koj

Poor workmanship

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I love the home, but I can see the poor workmanship in that the numerous strips are popping off all over. The bib hoses have leaked. just over all you can tell there was not attention to detail, so that it leaves you wondering about the work where you cannot see it? the padding under carpet is not the upgrade I asked for. the under pinning material was left exposed instead of tucked underneath for appearance purposes. the light switches were put in the wrong place behind the doors. The bathroom switch is in the middle of the wall instead of next to the door.
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Loss:
$500
Pros:
  • Appearence
  • Layout
Cons:
  • Lack of attention to detail
  • Only 3 drawers in kitchen
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

Resolved
Danni Qpg
map-marker Logan, Utah

Resolved: Never Ever Ever Trust These People

Me and my wife decided to go with Clayton Homes as the housing market where we were moving was non existent and we wanted some land. We got some land under contract put earnest money down with Clayton Homes and the land seller in April.

We were told the house would be set up by June 25th as that was the date we were officially moving to the area. Well it is now almost october, and the land has been purchased, but our house is still sitting on their lot. They do not return our calls, they do not return contractor calls, they do not do anything they promise they will do!

I have bought 6 homes prior to this (all stick built) and this is the last time i will ever deal with these yahoos. I strongly suggest you look at all your alternatives before dealing with Clayton Homes!

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Reason of review:
Order processing issue
Anonymous

Clayton Homes - Mobile Home Review

My is Kathy mccauley I am very upset with clayton homes in hair burg can am handicap and I went buy a use home frost we had set date with the sale person when we had to movie in one place to anthner well I had my suff in a uhall we'll need say we bought the home pay cash for it and end up keep my suff in the uhall for 30days it cast me 13oo0 dollars sales person said that he would help reimburse half my money which he has not because it was his fault he sold his trailer that someone else was already stealing and on top of that he had his uncle come down and collect parts of the trailer that belong to us under painting some of that hook ups for the sewer and on top of that has lie from day one I still have no title and the person him move my trailer has tore it up and has not fixed any of the repairs of his responsibility Movers have been paid trailer has been paid for sales person is lying to us has made his promises that he cannot keep any people that on the trailer saying that he's been saying to them he had his uncle come over and pick the stuff you sold it to him off of my trailer how is that right he cost me more money they might this was post be he still has not done a walk-through my home how can I get this resolved I have pictures and verbal contract with this mean
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Reason of review:
Problems with payment
Anonymous

Clayton Homes House Construction Review

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This was by far the worst purchase i have made. And nothing was ever fixed. I'm hiring contractors to fix all the things claytons affiliates refused to fix. Should've just built my home. At least it would've been done correctly.
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Reason of review:
Bad quality
Anonymous
map-marker Boaz, Alabama

Clayton Homes - House Construction Review from Boaz, Alabama

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Clayton homes....hmmmm where should I start, well their customer service is horrible. I would call with a problem with the home and I swear it took months for a service man to come out and I believe that was only because of my constant phone calls complaining about all the problems I was having with my new 70k "so called dream home"..

Very cheaply made homes for sure.

Now also I was promised an ice maker but like I said it would take months for a service rep to come out and I just kept getting the run around and till this day 3 years later I still have no ice maker.. Another thing the carpet in every room is loose and has rolls all in it, the molding on my door frames are all breaking, the toliet and runs are the cheapest I've ever seen, also they didn't put molding around the mirrors in the bathroom and my little girl sliced her hand to the bone on the glass, my cabinets are falling apart, the hard wood floor is buckling, the list goes on and on but Iam sure I've made my point if you are thinking about buying from Clayton think again my

Friends ....my 70k "dream home" is my NIGHTMARE !!!

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Reason of review:
Bad quality
1 comment
Guest

Why don't you sue them?

Anonymous

Clayton Homes House Construction Review

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Bournemouth 2012 - **** Peter Snell 2016 have multiple leaks in roof air conditioner don't work thermostat don't work I had to replace 3 toilets it's a mess what a joke Clayton Homes are the worst do not buy one can anybody tell me how to get home to to try to get out of this there's got to be some way for them selling substandard homes people
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Reason of review:
Bad quality
Liddie Kes
map-marker Denver, Colorado

Clayton Homes - House Construction Review from Denver, Colorado

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The WORST experience in my life....by magnitude.

Literally a bait and switch...poor quality...total avoidance...incompetence at every level. Salesman was USELESS. Blatant lies... diversion tactics....endless excuses....

I literally don't have one good word to say about these incompetent scoundrels.

Seriously considering picketing them

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Reason of review:
Bad quality
1 comment
Karmen Inl

Im gping through this right now all pipes leaking if they're not here tomorrow then I will have a lawyer by the end of the day I promise.vapor barrier now fill of water my cabinets are destroyed.im beyond pissed off honestly. 910859****

Call me and I can explain my issues.

Blue Mjl
map-marker Gypsum, Colorado

Review in Home Construction and Repair category from Gypsum, Colorado

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Clayton Homes - Review in Home Construction and Repair category from Gypsum, Colorado
Updated by user Jul 14, 2016

House Warming Gifts offered Only apply if you leave positive feedback and reviews with company.

Updated by user Jul 13, 2016

I'm not sure why the post says gypsum colorado but we are located in Molina colorado

Original review Jul 13, 2016
Purchased a 2014 home was not delivered to us until july 2015. In less than six months the metal roofing had come loose and is severely bent with leaks.

Faulty electrical which has destroyed personal property and injured our children. Numerous plumbing leaks. House is riddled with thousands of drywall cracks. Numerous windows and doors that either will not open nor shut properly.

An improper deteriorating foundation. The kitchen cupboards are falling apart and coming off of the walls. The company refuses to fullfill the warranty we purchased and fix the issues as well as for services we paid to have done during construction that were never completed. Very poor customer service.

You will be lied to, you will be belittled, you will be told how *** you and your family are even though issues are as visible as the lies they sold you. Want your kids hopes and dreams to be built up and then smashed then trust in these folks to deliver the nightmare you should only see in movies.
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Cons:
  • Product or unethical business practices
Reason of review:
Bad quality
1 comment
Guest

Going through the same thing. How do we get help

Anonymous

Short Review on January&nbs-05:00;03,&nbs-05:00;2017

Can someone give me a phone number to the district manager for the Lafayette Louisiana and his name please
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Anonymous
map-marker Kenner, Louisiana

Clayton Homes - House Construction Review from Kenner, Louisiana

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We bought a new Clayton home in 2007. Bought it in Jasper, Tx. Honestly I don't blame the sales lot for the POS home. I blame the place that built it. Bonham, Texas. We lost our old home to Hurricane Rita. But the new home has been a nightmare since day one. There is not a room in this house that has not been worked on. It looks nothing like it did the day we bought it. I know it's been 9 years now, but like i said the problems started immediately. I have a stack of at least 20 work orders from where they came out within the first 3 years to do repairs. And I'm talking about some major repairs. I have cried numerous times about this home. Now my floors are falling in in the rooms that have tile.
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Reason of review:
Bad quality
1 comment
Guest

Has anyone been able to hire a lawyer regarding their issues and actually get anywhere?

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