Product: Clayton Homes Customer Care Clear all filters (0 of 27 reviews match)
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Clayton Homes - Deposit

Never ever give Clayton Homes any money until you are at the contract stage. We gave them a $1,500.00 check and their finance Department said they’d make a deal with $60,000 down and a 9.99 % interest rate. Then they said it was a $20,000 down with a 6.65% rate. We said no to both. A month later and the deposit is yet to be returned. So glad we didn’t do business with them.
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Clayton Homes Customer Care
#1414393
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Elderly mother bought a Clayton doublewide in Oct. 2017 and has been sick since moving in. Horrible skin rashes, hair loss, are just a few symptoms she experiences. There are issues with the electrical outlets, cracks in walls, faucets leak, outside siding fell off,...
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1.2
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Clayton Homes Customer Care
#1411950
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Clayton Homes - Down payment refund

I put 1,000.00 cash down payment on a home and I am going on 3 weeks trying to get my deposit back. Ive been trying to reach Mr. Atcher. I plan on coming back after the first of the year with a larger amount for a dp,but, I need my $$$$ to put back into my savings.
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Clayton Homes Customer Care
#1374257
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Clayton Homes - Very bad, the home they sold me was very cheap made.

The salesman told me that this mobile home was the only one I could get. Pulled it in so I had no front yard..diagonal..with end of home facing woods. Everyone who visits. Has to use the back door. I never liked this mobile home..it contained formaldehyde toxins. And only I have been broken out in whelks and sores. They were just anxious to sale to a broken and depressed woman who just lost everything in a house fire. Nothing was done right. I should have used them.
1.7
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Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Clayton Homes Customer Care
#1364645
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My sister bought a Bell model new mobile home from Clayton Homes of Tallahassee Fl. It hasn't even been set up yet and was purchased months ago. The slacker salesperson has embellished, lied and hung up on me twice. He claims he has the right to do this because the...
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1.0
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Clayton Homes Customer Care
I didn't like
  • Being lied to and not being told problems upfront
  • Bad manufacturing
  • Sales man hung up on me
#1307866
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Clayton Homes - Elizabethton TN branch My wife and I stopped in to look at this homes because we were looking to downsize going into retirement. I found a model that we liked and entered into an agreement with a $1,000 down payment. During the process, we were quoted...
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1.0
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Clayton Homes Customer Care
I didn't like
  • Deceptive sales and poor sales-client communication
#1306529
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Clayton Homes - Worst experience ever!

We could have built a site build home faster. Super slow, undependable. Once they received our money they were in no hurry for anything else. Worst experience ever!
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Clayton Homes Customer Care
#1294699
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In the 90’s I bought a single wide. It was great. It looked the same when I sold it in 2017. My husband and I bought a double wide. We thought we got a good deal. And even thought it wasn’t the one we really wonted. We where trilled at our new home. Bigger than the one...
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1.4
Product
Clayton Homes Customer Care
I didn't like
  • Lies
  • Horrible customer service
  • Bad manufacturing
#1284196
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I started in the manufactured/modular business in 1996 as an Oakwood Homes employee (now Clayton for those who do not know). Anyways I lasted roughly 2 years with the company and just could not take the lack of empathy for the consumers shown by the culture/management...
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1.0
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Clayton Homes Customer Care
I liked
  • Many good people
I didn't like
  • Culture treats customers like cattle
#1234781
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Clayton Homes - Rude salesman

The lady at claytons in Somerset was very rude. She kept trying to sale a more expensive home. When we made it clear we wanted the cheaper Home she said she didn’t have time to do paperwork and left.
1.0
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Customer service
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Clayton Homes Customer Care
#1215716
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