1.0
Details
Do not Buy From Clayton Homes
Do not Buy From Clayton Homes
Do not Buy From Clayton Homes
Do not Buy From Clayton Homes
Do not Buy From Clayton Homes
Ive started a petition please sign. It may help, it couldnt hurt. Sharing and donations are not necessary. Ive complained about this house for 6yrs. They have promised to fix it for 6 yrs and 3 managers. Still nothing. The other morning we were awoken to all the fire...
View full review
Review
#1760932 Review #1760932 is a subjective opinion of poster.
Service
Clayton Homes Customer Care
Pros
  • Promise what you want
Cons
  • Deliver nothing like what you want
Reason of review
Not as described/ advertised
Loss
$140000
Preferred solution
Full refund
Tags
  • House Sinking And Twisting

Worst experience ever | Clayton Homes

1.0
Details
We had the worst experience with Clayton Homes in Abilene. As soon as they had it on our property they were done and were unwilling to help us further. We repeatedly called for assistance and they were slow to even respond. Then when we found out that they demolished part of our property they offered only a small portion of what it would cost to replace/fix the damage. They fully admitted they did it but didnt care. Looks like the only way we are going to get even close to what it will cost to fix the damage done is a costly and lengthy court battle. Bottom line, poor customer service with no satisfaction guarentee.
View full review
Review
#1687698 Review #1687698 is a subjective opinion of poster.
Service
Clayton Homes Customer Care
Cons
  • All of it
Reason of review
Destroyed property (over 100 trees)
Loss
$10
Preferred solution
Fix what was destroyed

RUN VERY FAST.... | Clayton Homes in Hoopers Creek, North Carolina

1.8
Details
took 14 months from purchase of home til i moved in. they lie to you, and then lie even more. WORST EXPERIENCE OF MY LIFE!
View full review
Review
#1628739 Review #1628739 is a subjective opinion of poster.
Service
Clayton Homes Customer Care
Pros
  • Home is very well made
Cons
  • Lies
  • Final walk thru
  • Sales people lie
Reason of review
Poor customer service
Loss
$19500
Preferred solution
Let the company propose a solution
Tags
  • Bad Customer Service

Worst experiance ever | Clayton Homes in Kingman, Arizona

1.3
Details
Mike Wynne from Clayton Homes has made our lives a nightmare for no apparent reason. They brought the wrong home and when we complained they have done nothing but cause havoc on us. We just want in our house and every week they say someone will be there to finish the inside and every week they have an excuse. We are very depressed and would never recommend this company.
View full review
Review
#1621659 Review #1621659 is a subjective opinion of poster.
Service
Clayton Homes Customer Care
Reason of review
Poor customer service

Set up to slow. | Clayton Homes in Verona, Kentucky

Home delivered to our lot about 3 weeks ago and still no set up crew. They keep telling us to just WAIT.
View full review
Review
#1572364 Review #1572364 is a subjective opinion of poster.
Service
Clayton Homes Customer Care
Cons
  • Lies
Reason of review
Not as described/ advertised
Preferred solution
Price reduction

Zero or non responsive | Clayton Homes in Germantown, Maryland

1.0
Details
I have received no responses from Clayton Homes after Multiple emails have been sent requesting information of certain models and pricing. I can’t imagine what is it like to actually buying a home from them after the contract is signed
View full review
Review
#1570492 Review #1570492 is a subjective opinion of poster.
Service
Clayton Homes Customer Care
Reason of review
Poor customer service

Customer service | Clayton Homes in Pinetops, North Carolina

5.0
Details
It was very very good
View full review
Review
#1567702 Review #1567702 is a subjective opinion of poster.
Service
Clayton Homes Customer Care
Reason of review
Good customer service

Deposit | Clayton Homes in Dayton, Ohio

Never ever give Clayton Homes any money until you are at the contract stage. We gave them a $1,500.00 check and their finance Department said they’d make a deal with $60,000 down and a 9.99 % interest rate. Then they said it was a $20,000 down with a 6.65% rate. We said no to both. A month later and the deposit is yet to be returned. So glad we didn’t do business with them.
View full review
Review
#1414393 Review #1414393 is a subjective opinion of poster.
Service
Clayton Homes Customer Care
Reason of review
Pricing issue

Terrible customer service | Clayton Homes in Cookeville, Tennessee

1.2
Details
Elderly mother bought a Clayton doublewide in Oct. 2017 and has been sick since moving in. Horrible skin rashes, hair loss, are just a few symptoms she experiences. There are issues with the electrical outlets, cracks in walls, faucets leak, outside siding fell off, and the list goes on. Calls for the past 3 months have either gone unanswered or they say someone will call back and they never do. U am all for a lawsuit!
View full review
Review
#1411950 Review #1411950 is a subjective opinion of poster.
Service
Clayton Homes Customer Care
Reason of review
Poor customer service

Clayton Homes Reviews

  1. 170 reviews
  2. 42 reviews
  3. 9 reviews
  4. 3 reviews
  5. 5 reviews
Clayton Homes reviews
We moved in a few months ago. We have made many complaints to the dealer and the factory. We were met with no communication and rude people. We want to join the class action law suit.
View full review
1 comment
Anonymous
#1744300

I am going to purchase a manufactured home and wanted a new one. Now I am going to wait and find a really nice used Manufactured home already set up. I have read the complaints about Clayton homes and I don't want the headaches that seem to come too often with the new homes .

Review
#1389528 Review #1389528 is a subjective opinion of poster.
Service
Clayton Homes Customer Care
Reason of review
Poor customer service