My husband and I went to Clayton Homes in June of 2010, I found the house we wanted online myself. Salesman was NO help what so ever...didn't even suggest for us to look online, just showed us the lot and floor plans of others. We ordered our house August 2010 after FHA approved us and we choose all our options. We were told we would be in our house by the end of October 2010.
Our house arrived at the end of August 2010 and we fell in love with the kitchen and the rooms we could see (master bath and 2 of the bedrooms were covered by plastic because of the layout of the double wide)We had taken my dad with us since he helped us with the down payment and he was talking to Scott (our salesman) and asked him a few questions about the house and Scott said "Ask her talking about me she knows more about this house than I do"
I was the one who found out the town needed a water/sewer permit form submitted, I did the running around for that, went to the town council meeting to make sure they didn't have any questions. The county give us (pretty much ME since I did most of the phone calls) the run around about having a construction entrance and silt fencing and **I** was the one who found a contractor to do those (this was Clayton Homes' responsibility! But if I left it to Scott it would never have gotten done) Our house wasn't put on our land until the week before Thanksgiving (November 2010) and it sat there in 2 halves for almost a month! This was a EXTREMELY cold winter so getting a day above freezing was hit and miss to do our foundation...not to mention guys wanting to go hunting and taking vacation to do just that made everyone short handed! The same guys who did the foundation is the same guy Clayton Homes hired to do our porches (4x4 simple porches), took forever for them to get anything done!
We FINALLY moved in around the middle/end of January and it's now 7 months later and the porches are pretty much falling apart, the foundation is cracking and getting a hold of someone to get things done is IMPOSSIBLE! Our yard still don't have seed/straw, one contractor that *I* found to do some work for them has yet to be paid (been 8 months since he did the work!) he's the ONLY contractor who did everything right and on time during the entire process! Our front porch that we use daily (myself being pregnant, and having 3 children 6 and under along with my husband) the steps are coming off the porch and I'm scared they will fall off, the back porch and steps (that we don't use) are crooked! I've went as far as to talk to Scott's manager (Wayne) and it's his step dad so he pretty much don't care!
We're still in the 1 year warranty and if we have to we will be contacting a lawyer to get this stuff fixed!
I should say, I do enjoy our house itself. The kitchen is exactly what I wanted and we get plenty of compliments on it and I enjoy having a tub to relax in in the master bath. It's the staff/contractors for Clayton Homes that I can't stand!
Review about: Clayton Homes House Construction.