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1.7

Attempted to purchase a home from Clayton of Wilkesboro. We were given a final quote and closed on 12/30.

The sales person (Susan) requested a letter of commitment from our loan which had to include the total amount borrowed. We were hiring our own electrician and plumber so the total amount borrowed was more than clayton's final quote. When they saw how much we were borrowing they immediately raised their price. Susan frequently mocked us and smarted off.

The manager James was rude, raised his voice, and hung up on me twice.

Horrible experience all around. Run far away from this company.

Reason of review: Poor customer service.

Location: Boone, North Carolina

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Guest

We have also had terrible times with James and Claytons in Wilkesboro ! I plan on contacting the corporate office and complain !

We were supposed to have laminate wood floors but instead have vinyl that is covered with at least 20 holes .

Can't get them to do a final walk-thru ! We almost wish we had kept our old 70's doublewide !

Garrin Pxa
reply icon Replying to comment of Guest-1091584

I am so sorry you have had that experience. I would definitely contact their corporate office if you can.

I have tried and was unsuccessful. Good luck!

Guest
reply icon Replying to comment of Garrin Pxa

If I am successful I will pass on info to you !

Ruari Cwj
reply icon Replying to comment of Guest-1091584

Check the term for your loan, if any. Don't close until issue are resolved.

Take pics!!! Any safety issues????

As in marriage line gap (if any marriage line)? Positive drainage of water flow away from home???

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