Clayton Homes - Dream Homes that become Nightmares
I was looking at all the people here Clayton Homes ripped off. They tried to do it to me as well. My full Clayton Homes nightmare is descibed at: www.manufacturedhomebuyers.com/clayton%20ordeal.htm
The first top of the line Clayton they brought out was so damaged they had to bring out a second home. They bent the frame terribly on the 1st home because the setup crew didn't know what they were doing, and then they tried to HIDE the damage.
There was missing insulation, a leaking roof (on BOTH the homes they delivered to me), MANY broken studs in the walls, and much more wrong. The setup crew put the support piers in the wrong place because they reversed the engineering diagram.
The sad truth is Clayton and the other manufactured home companies commonly use deceptive practices to sell these homes and they frequently cheat consumers and use predatory lending practices. They often use substandard materials, and salespeople often purposely misrepresent the product.
If you do manage to get the home you want, the setup crew can often ruin it or set it up in a way that greatly affects the useful life of the home. Furthermore, every study done on MH consumers show that warranty service is disastrous. 1/3 of people can't get any warranty service, and 1/3 of any manufacturer repairs are simply ineffective. Many homeowners end up having to fix their homes themselves, or live with the defects.
I was so impacted that I wrote a book on the subject: "The Manufactured Home Buyer's Handbook." You can read about it at www.manufacturedhomebuyers.com . My premise is that you can get a good manufactured home, but you really have to bust your tail to do it right. YOU have to learn about the construction, and you have to get what you want in writing. Don't believe anything that isn't in writing, and then verify they give you what you pay for. When you go to a lot to look at homes and a salesman tells you the construction is 2" x 4" and 16" on center, nod politely but pull your stud finder and tape measure out of your pocket and see for yourself!
You also have to supervise the setup process. Educate yourself, and be present when the home is assembled. There are other advantages to this - in multisection homes, you can peer in the roof cavity and see many of the studs in the home. This is your one chance to do this. Chances are, you will be shocked with what you find. Measure your roof insulation, and if it isn't as deep as what you paid for you can force them to fix it before its too late.
Don't let them cheat you. A home is the biggest investment most of us will ever make. Manufactured home companies have literally ruined many peoples lives. Do your homework and you can beat them at their own game.