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#3992

wiring / fire.

has anyone experienced faulty wiring leading to a electrical fire?

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by #1837366

According to the Clayton Homes warranty policy, all manufactured homes come with a one-year standard manufacturer’s warranty for certain types of defects that may occur within the first year of homeownership. You also have 30 days after the home is installed to report any cosmetic detailing issues that are the result of a home building or set-up flaw and are present at the time the home is delivered.
To make a warranty request, please call your local home center from which you bought your home. If there is an emergency that needs to be dealt with immediately, call your home center where your home was purchased and they should work with you to get the problem fixed as soon as possible.
To get more information about the status of your request, you may also contact the Clayton Homes customer care team by phone at (877) 826-5294 (toll-free number). You may also share your experience with Clayton Homes customers as well as the company's top management by posting your comments via the company social networks.

by #1425855

Faulty wiring, Yes. Still not working in the kitchen area. Having trouble getting the warranty service when they say they will be there. Either they show up unannounced at the worst time or they run hours late.
Conroe, TX
Calling the Home office very soon.

by #1426865

we had a faulty wiring that ended up catching our home on fire! We tried to talk to them hoping they would do the right thing but service SUCKS

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Question:

Contact. How can I contact corporate office regarding a complaint?

Thank You

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by #1837368

According to the Clayton Homes customer service section at pissedconsumer.com, you may contact the company corporate office by phone at (877) 826-5294 (toll-free number). You may also send a mail. The Clayton Homes corporate office address is
CMH Services, Inc. 5000 Clayton Road Maryville, Tennessee 37804 United States

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Question:
#6011

Window treatment.

I would like to know blinds and/ or drapes are a standard feature on all the homes

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Answer:
by #1837369

According to the 'What Comes Standard with a Clayton Built Home?' article posted at claytonhomes.com, all Clayton Built manufactured homes come with window coverings. The company offers the following window treatment styles:
  • Roman Shades;
  • Blackout Curtains;
  • Plantation Shutters;
  • Valences.

To get more information about what Clayton Built features are standard, please contact the company customer care team by phone at (877) 826-5294 (toll-free number).

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Question:
by liz l Ubm #36665

bait and switch.

our local website has a house listed for sale that is exactly what we ordered. we told the rep that we wanted every single detail from the house on the website.

It is a craftsman style. the house we are getting is the same layout but a completely different style of house. Is this bait and switch?

They admit they were wrong and ordered the wrong house. We are asking for compensation, anyone have experience with something like this?

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