
Clayton Homes
Clayton Homes Overview
Clayton Homes has 1.5 star rating based on 343 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Design of home, Floor plans of homes on clayton sales lots, Appearence.
Cons: Bad manufacturing, Cheaply made, How they sold us a damaged defective home.60% of users think that Clayton Homes should improve its Customer Service.
83% of users say that they won't use Clayton Homes in the future for similar services or products.
Clayton Homes has 1.5 star rating based on 343 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Design of home, Floor plans of homes on clayton sales lots, Appearence.
Cons: Bad manufacturing, Cheaply made, How they sold us a damaged defective home.60% of users think that Clayton Homes should improve its Customer Service.
83% of users say that they won't use Clayton Homes in the future for similar services or products.Recent recommendations regarding this business are as follows: "Stay away", "No I would not recommend to friends or enemies", "Be very careful, and don’t believe anything they tell you", "Never buy anything from Clayton homes or their associates. Be careful because they hide that name Clayton because they know it's bad. Be very, very careful and never buy or do business with anything. Clayton homes never!", "Just please don't!".
Most users want Clayton Homes to offer a solution to their issues.
Review authors value the most Style and Design. Consumers are not pleased with Reliability and Product or Service Quality. The price level of this organization is high according to consumer reviews.
Media from reviews











































This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBad workmenship and no supervision by project manager
- Bad supervisor
- Bad manufacturing
Preferred solution: Full refund
User's recommendation: Stay away
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan’t get them to finish setting up my home.
I’ve got in contact with Clayton advocacy group. A contractor was supposed to come out 2 weeks ago.
Called said he was on the way then never showed up! Now they haven’t made any attempt to call to set something up .
It’s been 6 months! They got their money and now the...
- Shady business practices
Preferred solution: Accountability! I hope they don’t treat other customers this way.
User's recommendation: Please don’t get caught up with these people!

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWater cut off valve busted not even 2 yrs after purchase
- No pros
- Crooked electrical outlets
- Etc
- Time frame to get home
Preferred solution: Price reduction
User's recommendation: Do not buy from clayton
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |CUSTOMER
NO ACCOUNTABILITY
- I would have been a supporter
- If they had ethics and fixed there mess
- Work
- Poor communications with customer
- Bigger liars
Preferred solution: THEY WILL NEVER CARE OR TRY TO FIX THERE MESS...GOOD JOB SONNY BOMAR OF CLAYTON HOMES OF MABANK TEXAS
User's recommendation: RUN

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Shotty work our home is ruined
User's recommendation: Do not purchase from clayton!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerConsumer that was screwed
Clayton will never address this issue, they defect to other issues
- Because it would have shown ethics
- I could have overlooked the other stuff
- If they would have fixed this problem with the septic
Preferred solution: compensation for fixing there mess
User's recommendation: RUN

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVery dissatisfied with certain aspects of the home and process of having the home placed on property
- Layout of floor plans great
- Quality of tile work cabinets in kitchen bathroom poor
Preferred solution: Response from owner CEO of Clayton Homes
User's recommendation: Do extensive research on manufacturers
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |*** poor on site construction and factory install with multiple defects causing out of pocket expense
User's recommendation: Don't trust unscrupulous management and ownership. STAY AWAY
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUsed centra unit
Preferred solution: Full refund
User's recommendation: don’t waste your time buying a home with clayton homes
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNew Home Purchase,
- Bigger liars
Preferred solution: My driveway fixed and the torn up yard repaired
User's recommendation: PLEASE RUN
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Horrible product and staff

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Positive experience
User's recommendation: Go with the Dickson Office
Used central unit
Preferred solution: Full refund
User's recommendation: don’t waste your time
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerConcerned home owner
I would use another Clayton home Dealer
Preferred solution: reinspection
User's recommendation: No I would not recommend to friends or enemies
Need to talk to someone

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |They continually lie about everything
User's recommendation: Be very careful, and don’t believe anything they tell you
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Hi Wesley, Thank you for sharing your experience with us. We strive to provide a world-class experience for our customers. Please email us at CustomerAdvocacy@***.com with your information, including home's serial number so we can assist.
All that has been provided. Waiting for y’all to call me back at this moment.
Don't hold your breath! Case they don't care!
Agreed! Don't hold your breath.
They made the sell, you signed the contract, they got their money....that's the point of the game.
Everything else is just static that they tune out! They are a corrupt corporation & corrupt human beings!