Clayton Homes
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Verified Reviewer
Wait why did you have home owners insurance? That is on you for not keeping up on insurances.
- See comments
- Having to contact sales staff to get home fixed
To much to write for me we Bought in dec 2019 just moved in july 15th. Soo many problems.
And them not telling us issues on their lot once home was done.
We never would have had them bring it to us had they told us what happened .you would think we bought a 30 year old house. What a nightmare
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThis review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer- Having to fix a new home
Home is still under warranty shower pan cracked
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLeft us hanging after we paid for prep work for home. Refused to build model we ordered
User's recommendation: Be careful ordering new models. If they don't get enough orders for that particular one they will cancel and screw you.
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Verified ReviewerManufacturer refused to build home we put large deposit on. After clearing,grading,septic etc. Just 3 - 4 weeks before delivery date
User's recommendation: Be cautious buying new models from them.
- Lot manager lying
- Deceptive sales and poor sales-client communication
How long are Clayton homes roofs warranty for
User's recommendation: Triple check warrenty package.
Lied too
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Verified ReviewerBad Product worse customer service
User's recommendation: DO NOT BUY FROM CLAYTON HOMES!!!!
- Other customer service or quality
- Cheaply built
- Having to contact sales staff to get home fixed
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Hello and thank you for sharing your concerns. We take customer feedback very seriously, and we'd like to loop in the appropriate parties for support.
Please email CAT@ClaytonHomes.com with your name, email, phone number, along with your home's serial number.
Please list any other information we may need on your behalf. Thank you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy door needs fixing
User's recommendation: Buy from a home center that cares about the quality of their product and read reviews first.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHi William, thank you for sharing. We take customer concerns very seriously and we'd like to loop in the appropriate parties for support. Please email us at CAT@ClaytonHomes.com with more information along with your name, email, and home's serial number.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Charged me $1,200 for a installed pad but never installed one. Charged me 4,000 for sewer, won’t refund difference. Paid $1,700 for extras they cashed cashiers check, then said they never received it I had to get copies from bank that they did deposit it 5 weeks prior....
Hi Christi, thank you for reaching out and sharing these concerns. Clayton Homes strives to provide a world-class customer experience, and we would like to assist. Please email us at CAT@ClaytonHomes.com so we can look into this matter.
- All cons no pros
- Poor customer service
- Horrible customer service
- No good customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPissed off
All we do is go in circles, they say someone is coming out to fix the problem I wait home all day, no one shows up no one calls nothing. I had water *** out my wall by washing machine no one came to fix it ever.
Pastor of my church came over to help. Fire alarms go off all the time fire dept was called cause I was not home and my dogs were inside howling from the alarms and they said probably faulty wiring.... again Clayton is a no show to fix it.
So we disabled it, wonder if I die in a house fire if they would have taken me seriously. I’ve since started to speak out on social media and called in a local news company to get it on television for all to see.
User's recommendation: Do not buy from them.
- Great salesperson
- Almost everything
- Bad manufacturing
- Being lied to and not being told problems upfront
Serious complaints
Bad business to do work with
User's recommendation: I have it inspected by the fire marshal are you building inspector before you excepted.
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Your comment is successfully posted.
Hello, thank you for bringing this concern to our attention! Customer experience is of the upmost importance to us, and we would like to look into this for you.
Please email us at CAT@ClaytonHomes.com with your name, phone number, home's serial number, and any other information you would like for us to be aware of. We look forward to speaking with you.