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Sales pitch of nothing being exposed to the elements of weather because it was built indoors. Well that was all negated when they let the home sit in sections on trucks for over a month in the rain. When I complained about the bare wood getting soaked the manager said...
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#1262220
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Clayton Homes - Service department in Walton ky is double dipping.

Service crew work as contractors for the company after hours and on weekends instead of serving customer needs thru the week. An obvious conflict of intrest. And customers suffer because of it.Sad
#1255747
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WHEN MY HOUSE BURNED DOWN IN JUNE 22,2017 I WENT TO CLAYTON HOMES AND MET BRIAN QUINTANA. FROM THE BEGGINING OF THIS PROCESS I WAS INFORMED OF ALL THE ASPECTS REGARDING THE BUILDING OF THE HOUSE. WHEN THE HOUSE SHOWED UP ON THE PROPRERTY CLAYTON HOMES FINISHED THE...
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5.0
#1252450
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Clayton homes bad idea
Clayton homes bad idea
Clayton homes bad idea
Clayton homes bad idea
Clayton homes bad idea
Clayton homes bad idea
Bought a 2007 Clayton home from Hud in 2013 since Hurricaine Harvey and the refusal of my home insurence I have found nothing but problems. The plumbing and wiring on the home is orginal from the manufacturer and I found that neither one is up to code even from 2007. I...
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1.0
#1250762
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Clayton homes is a rip off, they lie starting from the sales all the way till the house is out of warranty. I have had my house completely redone on the inside by them do to mold from water leaks, from most of all doors out of square. The house is still not correct but...
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I didn't like
  • All of it
#1247036
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Been trying to get this company to honor the extended warrenty for over 4 yrs, warrenty doesn't expire until nov 2018, was slipped the pier schedual by an employee who told us we may need it. Turns out they failed to put 14 piers that were required under our house....
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Anonymous
Anonymous

Subjective opinion???? Who decided that? The photos don't lie.

1.0
#1247024
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Clayton Homes - No supports

Clayton Homes - No supports
Clayton Homes - No supports
14 piers were left out under the house. The whole house is now splitting. The house is 4 yrs old and still under the extended warrenty but the company does NOTHING but make promises they do not keep. If you can name a problem this house has it.
1.0
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Advertised vs Delivered
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#1246668
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Clayton Homes - Extremely dissatisfied

They told us to down size so we could be in it in 45 days and we did and 10 months later we still arent in home and they are holding our keys until they verify the check from a major loan company clears. After we have had our closing.
2.0
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I liked
  • Floor plans of homes on clayton sales lots
I didn't like
  • Lack of follow up
#1241941
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My home is 9 years old and i woke up this morning with a rattlesnake in my bathroom? Im thinking that a door or something was left open right? I couldnt be more wrong. I was trying to catch him and he went behind my luxury bath tub so i start taking it apart and i find...
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#1240740
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Clayton Homes - Lies and broken promises

I purchased a clayton home in August. It took them 5 months to deliver when I was promised 2weeks. House has several issues with broken drywall, missing doors and a mismatch of breakers in the electrical panel. Major fire hazard. Despite several repeated attempts to get assistance I still have nothing. They will not return phone calls and simply do not care that they sell a substandard product.
1.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Website
#1235628
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